SMS PRIVACY POLICY AND TERMS & CONDITIONS
Florence Medical Group PSC / Florence Medical Pharmacy
8731 Bankers Street, Florence, KY 41042
www.florencemedic.com
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PRIVACY POLICY
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1. Information We Collect
• Name, phone number, appointment details, prescription notifications, and information submitted
through forms.
• Automatically collected website data such as IP address, device info, pages visited.
• No sensitive medical data is collected through SMS.
2. How Information Is Used
• Appointment reminders, prescription alerts, delivery notifications, office updates, billing notifications,
and responses to patient inquiries.
• Internal operations, security, and service improvement.
3. Who Information Is Shared With
• HIPAA-compliant service providers for message delivery.
• IT security providers.
• NOT shared with:
– Third parties
– Affiliates
– Data brokers
• SMS consent is not shared with third parties.
• SMS consent is not shared with affiliates.
4. SMS Communications
• Appointment reminders, delivery notifications, customer support, billing reminders.
• Messaging frequency may vary.
• Message and data rates may apply.
• Opt out anytime by texting STOP.
• Text HELP for assistance.
5. Privacy Policy Access
A link to the full Privacy Policy is available on web forms and in the website footer.
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SMS TERMS & CONDITIONS
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1. Program Description
By opting in, you agree to receive:
• Appointment reminders
• Prescription and delivery notifications
• Office closure alerts
• Customer service messages
Message frequency may vary.
2. Cost
Message and data rates may apply.
3. Opt-Out
Text STOP at any time to discontinue messages.
4. Help
Text HELP or visit https://www.florencemedic.com.
5. Privacy
• SMS consent is not shared with third parties.
• SMS consent is not shared with affiliates.
• Data is used only for patient care communication.
Visit the Privacy Policy for more details.
6. Terms Access
Terms of Service and Privacy Policy links must be provided on all forms.
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END OF DOCUMENT
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